Richmond Heights SchoolsYour Benefits, Made Easier
Whether you’re comparing options, looking for care, updating your coverage, or simply trying to save money, here’s where to start.Compare options, find care, update your coverage, or discover ways to save. Start here.
Make the Most of Your Benefits
Need to see someone or find the right place for care? Start here.
Choose coverage, compare costs, or update benefits after a life event.
Find documents, common answers, and the right person to contact.
Beta: Ask the AI Benefits AssistantAsk a benefits question in your own words. It answers only from approved information in this hub and always shows its sources.
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I can securely send your contact information and a short description of the issue to help@thelcsc.com.
Make the most of your plan
Why wait to get more from your benefits?
Start with these four resources to get better care and save money today.
Eligible Medical Mutual members get 24/7 digital diabetes coaching, plus a connected glucometer and smart scale at no additional cost.
Explore Lark Diabetes Support →Get matched with licensed, in-network therapists for confidential video or in-person care. Deductible, copay, or coinsurance may apply.
Explore SonderMind Therapy →Shop for higher-quality, cost-effective care and earn a cash reward — SmartShopper shares the savings with you when you choose a smart location.
Your eligible medication list depends on whether you are enrolled in the CDHP or PPO. Choose your plan to see the correct TrueRx list.
Checkout the No-Cost Preventive Medication Listing →Action required
Only spouses without access to other coverage — an employer plan, retiree coverage, or Medicare/Medicaid — are eligible for the Richmond Heights medical plan. If you cover a spouse, you must complete verification within 30 days of your hire date, or their coverage will end. Richmond Heights's advisor, Paragon, administers the process securely.
Questions? Call 440.644.3093 or email help@thelcsc.com.
Medical · how the plans work
Compare the CDHP with HSA for lower premiums and lower coinsurance with the PPO for a lower deductible and predictable prescription copays. Amounts are in-network, single / family.
| CDHP + HSA Best Overall Value | PPO Traditional Broad Access PPO | |
|---|---|---|
| Monthly employee premium | $113.40 / $289.17 | $150.12 / $382.73 |
| Your deductible | $3,400 / $6,000 | $500 / $1,000 |
| Coinsurance | 10% after deductible | 20% after deductible |
| Coinsurance maximum | $600 / $2,000 | $2,000 / $4,000 |
| Out-of-pocket maximum | $4,000 / $8,000 | $6,600 / $13,200 |
| Preventive care | Covered 100% | Covered 100% |
| District's Annual HSA Contribution | $0 single / $0 family | Not applicable |
| Emergency room | Deductible + 10% | $75 copay, then 20% |
| Prescriptions | Deductible + 10% | $10 / $30 / $50 retail copays |
| Provider network | Medical Mutual PPO network | Medical Mutual PPO network |
| Full plan details | View CDHP SBC → | View PPO SBC → |
*2026 HSA IRS maximum: $4,400 single / $8,750 family, including the initial consortium deposit, plus $1,000 more if you're 55+. Richmond Heights does not make an ongoing HSA contribution. Official plan documents govern.
Benefits Learning Center
Use these quick tools to find answers and manage your benefits with confidence.
Questions People Ask Most
During annual Open Enrollment, within your new-hire window, or within 30 days of a qualifying life event — marriage, birth or adoption, or gaining/losing other coverage. Submit changes and documentation in Benefitsolver within 30 days, or you'll wait until the next Open Enrollment.
Log in to benefitsolver.com (company key lakecounty), choose Life Events > Update, and upload supporting documentation within 30 days of the event. Have dependents' dates of birth and SSNs handy.
Digital cards live in the MedMutual app for medical/dental and the TrueRx+ app for pharmacy. Download either from the App Store or Google Play and log in or create an account.
Teladoc visits are subject to your medical plan's deductible and coinsurance. Register at TeladocHealth.com or call 1-800-835-2362, then request a visit by phone or video. Review your plan details for the cost that applies to you.
100% confidential. AllOne Health is an independent partner — your district never sees who calls or why. You get up to 6 free sessions per issue for your whole household. Call 800-451-1834 (company code LCSCeap).
If you have other eligible coverage, Richmond Heights offers a $1,000 opt-out bonus for single coverage or $2,000 for family coverage. You must waive medical, dental, and vision coverage and provide proof of other coverage each year. Contact HR at (216) 692-0086 to confirm eligibility and enrollment requirements.
Benefits & Contacts
Choose a benefit to see plan details, documents, carrier contacts, and helpful links together.
More support
Every vendor behind your benefits — grouped and ready to reach.
Download the MedMutual mobile app.Access ID cards, claims, costs, and care information.
Get care by phone or video.1-800-835-2362
A quick four-step walkthrough.Adults age 18 or older must activate their own account before requesting care.
Open Teladoc HealthYou are now leaving the LCSC-supported site to securely enter BenefitSolver.
New enrollees: use Company Key lakecounty to register. Need help? Call 833-989-1966 for LCSC's BenefitSolver Help Desk.
AllOne Health offers private support for emotional well-being, family concerns, work-life challenges, and other everyday needs.
Your use of AllOne Health is completely confidential. Richmond Heights Schools is not told who uses the program or why. When creating an account for the first time, use Company Code lcsceap.
Select the group that applies to you to open the correct benefit guide.
Your preventive medication list depends on the medical plan in which you are enrolled. Select your plan to open the correct 2026 TrueRx list.
